DR KATHERINE WEBSITE PRIVACY POLICY

www.drkatherine.com

  1. INTRODUCTION

This Privacy Policy applies to any use of the website www.drkatherine.com (“the Website”).

MyFiziq Pty Ltd (trading as Dr Katherine) (“the Company”/”we”/“us”) is committed to the protection of your Personal Information and your privacy and will ensure that information provided to us is handled in a secure manner.

By using the Website you agree with this Privacy Policy, as amended from time to time. You also consent to the collection and use of your personal information as set out below. You should check this site regularly for updates to the policy.

  1. WHAT KIND OF PERSONAL INFORMATION IS COLLECTED

The Company only collects personal information about you if you voluntarily choose to share it with the Company.

You will not be required to provide any personal information when merely visiting and browsing the Website. However, in order to use some of the Website’s services you will need to register as a user. During the registration process you will be required to provide personal information such as your name and information about health, age, height, weight and details about how you pay for the services that the Company provides to you such as credit card details. In order to sign up for the Company’s newsletters or email updates you will need to submit your name and email address. Please note that you will not be able to register as a user or sign up for the Company’s newsletter/email updates if you are under the age of 18 years.

If you include personal information in emails when you contact the Company, the Company will only use such information to respond to your enquiry in the email.

Information about you may be aggregated with other information collected on the Website or otherwise used in ways that do not personally identify you or your personal information. This type of information may be used by the Company to improve the quality of the Website and for other purposes we deem necessary.

In addition to the personal information collected, the Company may also collect non-identifying information about you such as your IP-address, interactions with the site and service, query information, location, referring URL, browser, operating system, cookie information, usage, data transferred and Internet Service Provider. This information cannot usually be used to identify you without the assistance (voluntary or subject to subpoena) of your Internet Service Provider or other third party.

  1. HOW IS THE PERSONAL INFORMATION USED

You agree that the Company may use your Personal Information for the following purposes:

  • To enhance and improve your experience as a user of the Website
  • To email or post to you newsletters, correspondence and other promotional material
  • To contact you and respond to enquiries
  • To provide information to you concerning your health, fitness and achievements
  • To display results of competitions
  • To compile databases and undertake research for marketing purposes

If you no longer wish to receive communications from the Company, you may notify us either by emailing us at info@drkatherine.com with your request to be taken off our mailing lists or you can unsubscribe by using the ‘unsubscribe’ link provided on all emails.

  1. WHO IS THE PERSONAL INFORMATION DISCLOSED TO

The Company does not share, rent or sell your Personal Information to any third party in any way other than as disclosed in this Privacy Policy.

By registering as a user of the Website you agree that the Company may transfer your Personal Information, on a confidential basis, to third party individuals and organisations that assist us, including contractors, financial service providers, web hosts and others. You further agree that we may delegate upon appropriate terms our authority to collect, access, use and disseminate your Personal Information and you hereby agree that every authorisation granted by you to the Company under this Privacy Policy is also granted to any third party hired or contracted by the Company for the purpose of maintaining, operating, repairing, improving or otherwise assisting in the running of the Website and its services.

You agree to not hold the Company liable for the actions of any third party even if we would normally be held vicariously liable for their actions and that you must take legal action against them directly for any tort or other actionable wrong suffered by you.

The following is a list of third parties with whom we are currently sharing your personal information (please note that the list is non-exhaustive):

  • AdSense
  • MailChimp
  • ZenDesk
  • Paypal
  • Ejunkie

You agree that the Company may also share your personal information with third parties, be it individuals or entities, state or national authorities, if:

  • The Company determines that it is required to do so by law, such as in response to a court order or subpoena (in the event of a subpoena the Company, at its sole discretion and without any obligation, may elect to notify you or may seek to set aside the subpoena);
  • If the Company believes that you or a third party is at risk of bodily harm;
  • The Company finds that you are in breach of the Terms and Conditions or this Privacy Policy, or any other policies in place concerning the use of the Website;
  • It is necessary in the Company’s opinion to do so to protect the rights, property or safety of the Company, its employees, other users of the Website or the general public; or
  • It is necessary to fulfil your product or service orders, for instance by sharing information with a credit card processing provider.

You release the Company from any liability or damages that may arise due to release or disclosure of your personal information in accordance with the above.

We may transfer some of your personal information to providers outside of Australia. We will make reasonable attempts to ensure that providers in jurisdictions other than Australia have similar policies and privacy regimes in place.

  1. HOW IS YOUR PERSONAL INFORMATION STORED AND PROTECTED

The Company stores personal information collected from you within secure accredited facilities in Australia and may from time to time also store some personal information on computer servers located in the United States. The Website uses industry standard Secure Socket Layer (SSL) technology to allow for the encryption of your personal information as well as critically sensitive information such as your credit card details.

All our employees are trained concerning the importance of confidentiality and maintaining the privacy and security of your personal information and your personal information is only shared with our employees on a need-to-know basis.

The Company makes all reasonable attempts to protect your personal information; however, the Company cannot guarantee the security or privacy of your personal information as no method of electronic storage is 100% secure. The Company recommends that you use anti-virus software, routine credit checks and firewalls and take other necessary precautions to protect you from security and privacy threats.

  1. BLOG/FORUM

The Website contains an online blog and an online forum where users can submit comments and ideas. Any personal information that you submit on the blog and/or the forum will be accessible and can be read, collected and used indefinitely by all other users of the Website and could be used to send you unsolicited messages. The Company takes no responsibility for any personal information that you choose to submit through the blog and/or the forum.

  1. HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION

If you would like access to your personal information held by the Company please submit a request specifying the documents and/or information required to info@drkatherine.com. We will endeavour to respond to that request within 10 business days of receipt.

For security reasons and to protect your privacy and the privacy of others, we may require additional evidence of your identity in order to respond to your request.

In certain exceptional circumstances, we may not be able to provide you with your personal information. This would for example be the case if that access would be against the law.

  1. HOW TO CORRECT YOUR PERSONAL INFORMATION

The Company will endeavour to keep your Personal Information up to date and accurate. Please contact us if you become aware of any details that have been incorrectly notified by you or recorded by the Company by emailing us at info@drkatherine.com. We will endeavour to correct the information within 10 business days of notification.

For security reasons and to protect your privacy and the privacy of others, we may require additional evidence of your identity in order to make the requested changes.

  1. COOKIES

The Company uses cookies on the Website. Cookies are small text files that our Website may place on your computer. This enables the Company to determine your preferences and allows the Company to track your use of the Website. Some of the cookies may at times be accessible by third parties. You may refuse the use of cookies by the Website by choosing appropriate settings in your browser but this may in some cases affect your ability to use and access the Website.

  1. LINKS TO OTHER WEBSITES

To the extent that the Website includes links to other websites or the promotion of any other services, the Company makes no warranties or representations as to the quality, content or accuracy of those other websites or services. The Company also takes no responsibility for the privacy policies or practices of any other websites and recommends that you read the privacy policies of those sites before using them.

The Company uses interfaces with social media platforms such as Facebook, Twitter, Pinterest and Instagram. You should therefore review the privacy policy of any social media website before you ‘like’ or ‘share’ any information from the Website.  If you are a user of social media websites, the interface may allow these sites to connect your visits to the Website with other personal information.  If you do choose to share any of your personal information from the Website with any social media platform, the Company shall no longer be responsible for the protection or further dissemination of any such information.

  1. COMPLAINTS

Please do not hesitate to contact us at info@drkatherine.com if you have any complaints about the way your personal information has been collected or handled by the Company, or if you have any queries in relation to any other aspect of the Privacy Policy.

  1. AMENDMENTS

The Company may amend this Privacy Policy for time to time. Any amendments will be posted on the Website and the ‘last modified’ date at the bottom of the Privacy Policy will be updated. We may notify you of any such changes to the policy via email but we are not obliged to do so. You must agree to the amended version of the Privacy Policy as a condition of your continued use of the Website and its services. If you do not agree with any amendments made by the Company to the policy, then you must immediately cease using the Website and notify the Company of your refusal to agree by emailing us at info@drkatherine.com.

  1. CONTACT DETAILS

You can contact us on info@drkatherine.com or alternatively at:

Vlado Bosanac

c/o MyFiziq Limited

Suite 5, 71-73 South Perth Esplanade

South Perth, Western Australia, 6151

(+61 8) 9217 2888

Policy last modified: April 2017

TERMS AND CONDITIONS FOR THE USE OF

www.drkatherine.com 

The following terms and conditions apply to Dr. Katherine's booking process.

FOR PRIVATE APPOINTMENTS:

All appointments must be paid for in full upon booking.

Cancellations: Please note if you cancel OR request a change of appointment time within 24h of your appointment, OR if you miss your appointment, you will be fully charged.

Refunds: Please note there are no refunds for appointments once booked.

WORKSHOPS, TALKS & RETREATS

All tickets must be paid for in full upon booking.

Refunds: Please note there are no refunds for workshops, talks and retreats once booked. However your ticket may be transferred to someone else.

FOR ALL CLIENTS AND CUSTOMERS:

Service: It is important to note I am not a registered psychologist, a counsellor or a dietician. If you are, or believe you are suffering from an eating disorder, please seek assistance from a specialist.

Responsibility: The information provided by Dr Katherine is not intended as and should not be used to replace specific professional medical advice (including advice on diagnosis, treatment or prevention of any medical condition) or for any therapeutic purpose. The Company is not responsible for any injury or loss that you may suffer as a result of following this information.

If you have any specific health concerns, pre-existing medical conditions or questions regarding your medical condition you should consult a qualified medical professional. You are at all times responsible for seeking independent advice from your healthcare professional before acting on or following any information or material provided in any services rendered by Dr Katherine.

YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO CONSULT WITH YOUR HEALTHCARE PROFESSIONAL BEFORE USING ANY OF THE INFORMATION PROVIDED BY DR KATHERINE (especially – but not only – if you have any eating disorder, diabetes, high or low blood pressure, cholesterol issues, you are pregnant or you are trying to conceive).

At times Dr Katherine will provide recommendations. These recommendations are only provided as general information. You should not rely on these recommendations. They are not provided as medical advice or opinion. They naturally do not take into account factors specific to you and your circumstances that you may have not fully disclosed to Dr Katherine. You should therefore always seek your own advice on any health (whether physical or mental) related matters from your healthcare professional. To the full extent permitted by law the Company hereby avoids liability and/or responsibility for any adverse outcomes that might arise, directly or indirectly, from any recommendations on the part of Dr Katherine.

  1. TERMS OF USE

MyFiziq Limited of Unit 5, 71 - 73 The Esplanade, South Perth WA 6151, postal Address: PO Box 190, South Perth WA 6951 (“the Company”/ “we” / “us”) owns and operates the Dr Katherine website at http://www.drkatherine.com as well as related products (together “the Website”).

Your access to and use of the information, material and services provided on the Website is conditional upon your acceptance of, and compliance with, these Terms and Conditions. Your use of the Website constitutes your agreement to be bound by these Terms and Conditions and you represent and warrant that you are at least 18 years old.

These Terms and Conditions may be revised and updated from time to time by the Company without notice to you. You can review the current version of the Terms and Conditions at any time on the Website. If there are major changes to the Terms and Conditions that could adversely affect you (as determined by us in our sole discretion), then we will provide you with additional notice via email to the email address provided by you when you register with the Website. Without limiting our right to provide notice by any other means, you will be deemed to have received notice of any changes upon us notifying amendments on the Website, and you will be deemed to have agreed to any such amendments to the Terms and Conditions when you next use the Website.

The Company reserves the right at any time to modify or discontinue (temporarily or permanently) the Website, or any portion of the Website, with or without notice to you. The Company shall not be liable on any basis, to you or to any third party, for any modification, suspension or discontinuance of the Website.

The Website is made available by the Company which is based in Australia. The Company makes no representations in relation to the appropriateness or availability for use of the Website or the Content of the Website in other locations. Access to the Website and its content from territories where the Content or use is illegal is prohibited. If you choose to access the Website and Content from locations outside Australia you do so on your own initiative and you are responsible for the compliance with applicable local laws.

  1. YOUR USE OF THE WEBSITE

With respect to your use of the Website and its content and all communications you make to the Company, including but not limited to feedback, questions, comments, ideas, suggestions, know-how, concepts and techniques and the like (“the Content”), you acknowledge and agree that:

  • You are responsible for any Content that you send to us or post on the Website and you warrant that you created or have the necessary rights and permissions to submit the Content to the Website and that in so doing you do not infringe any third party intellectual property, privacy or any other rights and you will not provide access or link to any material which may infringe the intellectual property rights of another person.
  • Your use of the Website is for your own private and personal purposes. You are prohibited from any commercial use of the Website. You will not advertise or promote any products or services on the Website without the prior written consent of the Company.
  • You shall have no right of confidentiality in your Content and the Company shall have no obligation to protect your Content from disclosure. Your Content will be displayed on the Website and may then be used and downloaded by other users.
  • You waive any and all moral rights you may have in the Content and agree to the Company doing anything with your Content including such things that would otherwise constitute an infringement of your moral rights.
  • The Company reserves the right (but is not obliged) to monitor and review all Content and may in its sole discretion and without notice remove or edit Content for whatever reason.
  • You grant the Company a royalty-free, perpetual, world-wide, irrevocable and non-exclusive licence to the intellectual property rights in all Content to use, modify, copy, sub-licence, distribute, reproduce, adapt, transmit, publish, communicate and display in any manner which the Company determines.
  • You undertake not to bring the reputation of Dr Katherine Iscoe, the Company, and any employees of the Company or any other Website members into disrepute.
  • You are prohibited from and will under no circumstances submit any Content or material that is illegal, offensive, discriminatory, harassing or threatening, abusive, defamatory or vilifying in any way or manner including racially or sexually, obscene, pornographic or that includes indecent material of any kind and you will not behave in a way that could reasonably be perceived as predatory or soliciting of identifying information about or from a person under the age of 18 years.
  • You agree that you will not post, submit or send any material to the Website containing viruses, harmful codes or bugs and you further agree that you will not bypass or attempt to bypass the Website’s security measures or obtain or attempt to obtain email addresses, photographs or personal information of other users.

You further acknowledge and agree that the Company has the right to suspend and terminate your use of the Website and membership of any services at any time if you have breached any of the above conditions of use.

 

  1. REGISTRATION AND ACCOUNT

In order to use and access certain services on the Website you will need to complete a registration form. When submitting the registration form you agree to only provide information about yourself that is true, accurate and current and to continuously update and notify the Company of any changes to such information. The information you provide to the Company in the registration form will be used to provide you with the services on the Website. If your information is incorrect or incomplete or the Company has reason to believe that the information is incorrect or incomplete the Company may terminate your account and future use of the Website.

When registering on the Website, you will be provided with an account with a password. This password is personal to you and you must not disclose or let anyone else use your password or account. You agree that any access and use of your account with your password will be deemed to be access and use by you, including any purchases made through the Website.

In registering on the Website you represent and warrant that you are at least 18 years of age and not in a jurisdiction which has prohibited the use or access of the Website.

 

  1. PAYMENTS

You agree to pay for all account services provided on the Website and any other charges incurred in connection with your account or your use of the Website.

When registering on the Website for services that incur a charge you will need to choose a payment method. The Company will charge you the fee or fees as stipulated on the online registration form. All fees are payable in advance.

The Company reserves the right at any time to increase any fees or institute new fees upon reasonable notice posted on the Website.

All purchases and account payments are final and no refund will be given for any unused portions of the use of your account or the Website.

  1. WEBSITE PROVIDED “AS IS”

While every effort is made to ensure that the content of the Website is accurate, the Website is provided ‘as is’. To the full extent permitted by law, the Company makes no warranties or representations as to the accuracy, timeliness or completeness of the information contained on the Website. Nothing on the Website shall be taken as rendering professional advice.

The Company does not warrant that the services that makes the Website available will be error, bug or virus free. It is your responsibility to make adequate provision against such threats.

  1. THIRD PARTY WEBSITES AND CONTENT

The Website may contain links to third party websites and services that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for any loss or damage, however caused (including through negligence) which you may directly or indirectly suffer in connection with or arising from the content or accuracy of information, privacy policies, or practices of any third party website or services.  The provision of a link to a third party website does not constitute an endorsement or approval of that website or any product or services on that website. It is your responsibility to assess whether any information provided is appropriate for your circumstances.

The Company cannot guarantee control over Content submitted by you or other users of the Website. We are not responsible or liable for any Content submitted by any user. You acknowledge and agree that we do not condone or endorse any Content submitted by users and we do not take any responsibility for the accuracy, legality or decency of such Content.

Any misconduct of other users or third parties on the Website may be reported by emailing the Company on info@drkatherine.com. We may in our sole discretion investigate your claim and take appropriate action if necessary.

  1. PRIVACY POLICY

You agree that your personal information will be managed in accordance with our Privacy Policy which is available on the Website at The Privacy Policy explains what personal information we will collect about you, how we use that information, who we disclose it to, where it is stored, how you may access your personal information, how you may complain about a breach of the privacy laws and how such a complaint will be dealt with.

By using the Website and submitting personal information you consent to your personal information being used and/or disclosed in accordance with the Privacy Policy.

Your transmission of data over the internet will never be totally secure. All information transmitted to us is at your own risk. We will do everything we can to protect your data and the information you send to us, however, we do not warrant the security of such data or information.

 

The Website uses cookies and other web-tracking tools to improve the content and functionality of the Website. Please refer to our Privacy Policy for details.

 

  1. MEDICAL DISCLAIMER

The information on the Website is not intended as and should not be used to replace specific professional medical advice (including advice on diagnosis, treatment or prevention of any medical condition) or for any therapeutic purpose. You acknowledge and agree that the Website is an information service only. The Company is not responsible for any injury or loss that you may suffer as a result of following advice on the Website.

If you have any specific health concerns, pre-existing medical conditions or questions regarding your medical condition you should consult a qualified medical professional. You are at all times responsible for seeking independent advice from your healthcare professional before acting on or following any information or material provided on the Website.

YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO CONSULT WITH YOUR HEALTHCARE PROFESSIONAL BEFORE USING ANY OF THE INFORMATION ON THE WEBSITE (especially – but not only – if you have any eating disorder, diabetes, high or low blood pressure, cholesterol issues, you are pregnant or you are trying to conceive).

At times the Website will contain recommendations. These recommendations are only provided as general information. You should not rely on these recommendations. They are not provided as medical or professional advice or opinion. They naturally do not take into account factors specific to you and your circumstances. You should therefore always seek your own advice on any health or fitness related matters from your healthcare professional. To the full extent permitted by law the Company hereby avoids liability and/or responsibility for any adverse outcomes that might arise, directly or indirectly, from any recommendations on the Website.

  1. LIMITATION OF LIABILITY

The Company, including its employees, agents and sub-contractors, shall not be responsible or liable for any direct, indirect, special, exemplary, incidental, consequential, punitive or other loss, costs, expenses or damages of any kind, or any damages whatsoever, including but not limited to, those resulting from loss of profit, loss of contract, goodwill, data or information, loss of savings, business opportunities or revenue, whether or not advised of the possibility of such damage, arising out of or in connection with your use of and reliance on the content or services on the Website or any linked websites, regardless of whether liability is based on breach of contract, tort (including negligence) or warranty, arises under a statute or any other legal basis for liability.

Any implied terms, conditions or warranties are excluded to the full extent permitted by law. In the event any implied terms, conditions or warranties are contained in legislation that cannot be excluded, such term, condition or warranty will be deemed to be included, however, the Company’s liability in such situations will be limited to either repairing, replacing or supplying (or paying for the repair, replacement or supply of) goods equivalent to the goods to which the breach relates, or re-supplying or paying for the re-supply of services in case of any breach relating to services.

The Company’s liability regarding claims under these Terms and Conditions (whether in contract, tort, negligence or as a result of statutory liability or otherwise) shall be limited to the total amount of all fees paid by you as a user of the Website to the extent permitted by law. Liability arising under a statute which cannot be lawfully excluded is not excluded by these Terms and Conditions.

  1. INDEMNITY

You agree to indemnify the Company, its employees, its officers, its agents and its subcontractors against any third party claims and any and all losses, expenses or damages and costs (including reasonable legal fees) suffered or incurred by us and arising out of your breach of any of these terms and conditions in your use of the Website.

  1. INTELLECTUAL PROPERTY

Material on the Website including but not limited to text, video, audio, graphics,  icons and images are owned or licensed by the Company, are protected by copyright law and are copyrighted to the Company unless otherwise credited. The names, logos and trademarks are the property of their respective owners. No names, logos or trademarks on the Website may be used without the prior written consent of the Company or their respective owners.

As a user of the Website you have been granted a limited, personal, non-exclusive, non-transferable and revocable license to use and print the content of the Website for your personal and non-commercial use and for no other purpose. To the full extent allowed by law, you agree and acknowledge that you will not reproduce, re-use or distribute any part of or any Content on the Website without the prior written consent of the Company.

  1. BREACH OF USE

Any breach of the Terms and Conditions by you will result in the use of your account and/or access to the Website being terminated and blocked immediately and without prior notice. You agree that all terminations are made in the Company’s sole discretion and that the Company has no liability to you or anyone else for the termination of your account or use of the Website.

Termination by the Company may occur in the following circumstances:

  1. A breach or violation of these Terms and Conditions or any other policies or guidelines of the Company and/or Website;
  2. Non-payment of fees owed by you to the Company in relation to the Website;
  3. Receipt of a request from a law enforcement or other authorised government entity;
  4. The Company deciding in its sole discretion to discontinue the Website;
  5. Technical or security issues with the Website;
  6. A request by you to terminate your account or use of the Website; and
  7. Any other circumstances in which the Company deems it necessary to terminate the account and/or your use of the Website.

Consequences of the termination of your account and/or use of the Website include:

  1. No access to any offerings on the Website;
  2. Deletion of all your information, files and Content within your account;
  3. Barring from future use of the Website; and/or
  4. No refund for any unused portion of the use of your account or the Website.
  1. SEVERANCE

You agree that if any of these Terms and Conditions are found to be unenforceable under any applicable law, the unenforceability of that term shall not have any bearing or impact on the enforceability of any of the other Terms and Conditions.

  1. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Western Australia.

  1. DISPUTE RESOLUTION

You agree to submit to the exclusive jurisdiction of the courts of Western Australia and any courts hearing appeals from those courts.

  1. SURVIVAL

Clauses 2 (Your use of the Website), 8 (Medical Disclaimer), 9 (Limitation of Liability), 10 (Indemnity) and 11 (Intellectual Property) shall survive the termination and/or expiry of this agreement.

Last modified: April 2017

Why should you choose me?

My name is Dr Katherine Iscoe, and I'm a body confidence expert.

I have completed my Bachelor, Masters and Doctoral degrees in exercise physiology and biotechnology, and currently I'm completing my post-graduate certificate in counselling.

I've received several academic awards and have written over 20 clinical papers, books and abstracts.

When I'm not shoe shopping, I can often be found delivering talks on body confidence and I've even been on TV, radio and in the press.

I've helped hundreds of women regain control of their body and confidence, and I'd love to help you too.

Dr. Katherine - Copyright 2017 | Terms and conditions | Privacy policy